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Besenzoni enlarges its customer service in USA and Central America


logo_besenzoniIn the USA and Central America, 30 service stations are completing the service network of this accessory producing Italian company

The Miami Boat Show that has been held in February was been the showcase for Besenzoni, an Italian world leader in designing and manifacturing boating accessories, to announce the enlargement of its own service network in the USA and in Mexico, now reaching 30 five-star, stars and stripes stations.
Besenzoni through the partnership with the dealer IMTRA has consolidated its position on the American territory and can more and more rely on a numerous and qualified network formed and coordinated directly by the Italian company, well known worldwide for the innovative and sought after nautical accessories. The Customer Care Division looks after the client in two phases: from the consultancy during the purchase phase, guaranteed by IMTRA, to the timely assistance in case of necessity thanks to the network of service stations all over the American territory. The major areas of interest for obvious reasons are Ft. Lauderdale in Florida and St.Diego in California without leaving other areas behind (California, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, Rhode Island, Washington, Wisconsin, British Colombia in Canada as well as in neuralgic locations in Mexico , Panama ed actually St. martin and St. Barth.
To safeguard the ship owner’s serenity at any given time is a priority, which is why Besenzoni – apart from enlarging the service network – has started the campaign “Holidays without worries” to offer during the summer season a 360° assistance, 7 days by 7, through our central Customer Service in Italy. By integrating the service stations of our local partners, the pool of experts is able to give assistance and eventually send spare parts throughout the whole world.
“Production of high quality technologically advanced nautical products, with a distinctive design, which can be realized on industrial scale or tailored for each customer. Combined to overall assistance, anytime and anywhere”. Today Besenzoni renovates its mission, faithful to its fundamental values of stylistic and technological research, absolute attention to detail, superb quality and an excellent service network to guarantee the safety and reliability of its products.